Record Room Assistant & Office Administrator

Central Clinic Behavioral Health•Cincinnati, OH

13d•Onsite

About The Position

Join our Mission-Driven, 5-time Top Workplace Award Winning Organization. At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families, and communities. Our goal is to connect the right people to the right behavioral health service at the right time. One person’s healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-quality, compassionate care. Our employees are the heart of that mission. As a 5-time Top Workplace Award winner, our employees are at the core of everything we do, and we are committed to fostering a culture rooted in teamwork, open-mindedness, and accountability where everyone feels supported and empowered to grow—both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone’s voice matters. You will find a community of professionals who support each other—and our clients—with compassion and respect.

Requirements

High school diploma or equivalent
Records management experience
Exemplary communication, written and organizational skills.

Responsibilities

Maintain all SOFES diagnostic unit records.
Process forensic unit referrals for evaluations and services.
Prepare diagnostic and service charts for clinical staff.
Contact Courtrooms to clarify referral questions.
Send emails to current prosecuting attorneys/offices at time of referral receipt to gather case information.
Process releases of information and court orders to obtain collateral records.
Pursue follow up on collateral records as requested.
Close diagnostic evaluations and services charts.
Data entry of State forms for Ohio Department of Behavioral Health (ODBH).
Assist with billing and other related reports.
Monitor movement and storage of diagnostic unit charts.
Work with records room supervisor in developing/implementing policies and procedures pertaining to records maintenance, confidentiality of records, and purging of diagnostic chart information.
Audit charts for compliance with internal and external standards-Quality assurance practices.
Monitor record room supplies and ordering supplies, when necessary.
Maintain referral book.
Print daily appointment lists.
Make daily reminder calls for appointments.
Greet callers and visitors who arrive for at SOFES office.
Check in defendants for appointments/notify clinical staff of arrivals.
Copy records for defendants (when indicated).
Back up to Forensic Services Administrative Director for scheduling diagnostic cases and addressing building maintenance as necessary.
Document and/or forward calls/messages to designated clinical staff.
Document distribution to mailboxes for clinical staff (i.e., mail, fax, city dash).
Help format reports submitted by examiners for the Courts.
Conduct review of Quality Assurance checklist for reports as they are formatted and before submission to the Courts.

Benefits

Competitive salary with annual increases based on merit / performance
Salary increases with new licensures
Full health, dental and vision insurance with employer contribution
Clinical supervision and licensure support provided
Generous paid time off – Year 1 of employment – 4 weeks of PTO AND 11 paid holidays
Service delivery bonuses, for applicable roles.
Short – term disability – offered at no cost to all employees
401(k) available after one year of employment
Employee wellness programs
Ongoing training and CEU opportunities
Public Service Loan Forgiveness (PSLF) eligible employer.
Flexible scheduling for many roles