Reconstruction Project Manager-Sterling Heights

RDM Holding Company • Sterling Heights, MI

3d

About The Position

The Reconstruction Project Manager plans and executes reconstruction projects while ensuring high-quality service in dealings with customers, clients, subcontractors, and resource providers. The role manages the entire customer experience and overall customer satisfaction. The position is suited to someone who works effectively in challenging situations, communicates well, enjoys meeting new people and supervising others, and can manage multiple tasks while routinely exceeding expectations.

Requirements

• High school diploma or GED.
• A strong customer service track record.
• Effective written and oral communication skills.
• Ability to successfully complete a background check, subject to applicable law.

Nice To Haves

• Experience in restoration and/or construction is preferred.
• Two years of restoration background is preferred.
• IICRC certifications are a plus.

Responsibilities

• Evaluate and sell projects.
• Educate customers on the process.
• Identify and document the project scope of work.
• Maintain communications with customers and clients.
• Review estimates.
• Obtain customer and client agreement on the scope and estimate.
• Ensure proper permits are acquired.
• Create project schedules, timelines, and budgets.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations with customers and clients.

Benefits

• Competitive pay rate with opportunity to learn and grow.
• Medical insurance.
• Vision insurance.
• Dental insurance.
• 401(k) matching.
• Company-paid life insurance.
• Commissioned bonus structure.
• Paid time off.
• Paid holidays.
• Paid career training and certification opportunities.
• Employee referral program.
• Customer service recognition program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED