Reconstruction Project Administrative Coordinator

Servpro•Beverly Hills, CA

9d•Onsite

About The Position

SERVPRO of Beverly Hills is seeking a highly organized, detail-oriented, and proactive Reconstruction Project Administration Coordinator to take full ownership of job files and drive work seamlessly from start to finish. This role acts as the central hub connecting Production, Estimating, Insurance/TPAs, and Accounting. The ideal candidate thrives in a fast-paced environment, possesses an ownership mindset, and excels at managing details while getting projects billed and paid.

Requirements

Proficient in Microsoft Office 365, Teams, Outlook, and modern workplace technology platforms.
Exceptional organizational habits, high attention to detail, time management, and effective written and verbal communication skills.
Strong ownership mentality, accountability, and the ability to prioritize multiple moving parts in a fast-paced environment.
Ability to work full-time (8:00 AM – 5:00 PM, Monday–Friday), with flexibility for occasional extended hours or weekend work when emergency job volumes require.

Nice To Haves

Prior experience in restoration, construction, or insurance claims.
Familiarity with software such as WorkCenter, DASH, Xactimate, or TPA portals (Contractor Connection, XactAnalysis, State Farm).

Responsibilities

End-to-End Job File Ownership: Track job statuses across internal systems to proactively resolve gaps and prevent project delays.
Estimate & Insurance Coordination: Submit estimates to insurance carriers and TPA programs, track revisions/supplements, and follow up regularly through approval.
Client & Stakeholder Communication: Communicate clearly with property owners regarding scopes, schedules, delays, and required documentation.
Documentation & Compliance: Ensure all file photos, moisture logs, authorizations (COS, ATP), timestamps, and job notes comply with SERVPRO, TPA, carrier, and DASH program standards.
Billing Preparation & Invoice Submission: Audit job files for completion, verify approved scopes, and submit complete invoice packages for program and non-program (self-pay) jobs.