Reconditioning Coordinator - BMW Las Vegas

United Fidelity Bank • Las Vegas, NV

2d • Onsite

About The Position

The Reconditioning Coordinator is responsible for managing, writing, and tracking all Reconditioning, PDI, and Inventory Recall processes. This role involves communication, work allocation, supervision, and training of technicians and porters to ensure efficient team performance and a compliant reconditioning process. The incumbent ensures the efficient and timely processing of used vehicle reconditioning, PDI’s, and recall completion for all new and used vehicles, supporting the AutoNation four-day turnaround target. Key goals include increasing used vehicle gross and average monthly sales by providing high-quality, front-line ready vehicles, and increasing After-Sales Internal Gross by managing the Recall, Reconditioning, and PDI process.

Requirements

• Must meet company’s requirements for employment.
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record.
• Ability to drive manual transmission vehicles.
• Professional appearance.
• Demonstrated customer service skills.
• High school diploma or the equivalent.
• Ability to read and comprehend written instructions and information.

Nice To Haves

• Previous industry knowledge preferred.
• Production related experience preferred.
• ASE certification preferred.

Responsibilities

• Responsible for all internal repair orders written for PDI, CPO, New / Used Required Recalls and reconditioning service for all used vehicles.
• Participate in service and sales team meetings to provide updates on prior day performance.
• Maintain a schedule of Reconditioning / PDI Service Technician and Porter absences for training, vacation or personal reasons to assure a proper staffing to meet work demands.
• Identify all store inventory with open recalls, schedule and complete when parts are available.
• Liaise with parts / service team for timely recall completion.
• For non-brand products, liaise with other company stores selling the brand or non-company stores for recall completion.
• Conduct a walk around inspection with Used Car Manager of all store owned vehicles prior to recon to identify the type of Inspection / Certification which shall be performed and what is required to bring vehicle up to the AutoNation Appearance Standards.
• Create a comprehensive estimate based on their inspection and technician findings, including specific work required, total cost and timing prior to work being performed.
• Communicate via RPR Compass (when available) to get approval for additional work when needed.
• Ensure all repairs are on a single repair order and closed by the next business day of work completion.
• Manage all Reconditioning within After-Sales Compass RPR system, utilizing all functions which will maintain a status of all vehicles.
• Ensure best parts options and correct price are used for all recon work.
• Ensure the correct labor time and sale amount are used based on an approved labor time guide.
• Ensure each CPO criteria is fulfilled, consistent with OEM and AN Standards.
• Manage the Reconditioning Vendor relationships, to improve quality, cycle time and accurate timely invoices.
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customer, co-workers and suppliers.
• Adhere to all company policies, procedures and safety standards.

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide website for offers from top providers and retailers
• Participation in DRVPNK mission to raise and donate millions of dollars to cancer research and treatment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED