Reconciliation Administrator (Remote)

Globe Life•McKinney, TX

5d•Remote

About The Position

Globe Life is seeking a Reconciliation Administrator to serve as the primary system administrator and technical liaison for its Workday ERP and Trintech reconciliation platforms. The role is responsible for maintaining data integrity, resolving technical issues, providing first-level user support, managing system configuration and file transmissions, and maintaining reconciliation matching rules. It also supports bank and general ledger reconciliations in accordance with SOX guidelines and company policy. The position works closely with the Reconciliation Department Manager on system implementations, staff training, and continuous process improvement. This is a remote, work-from-home position.

Requirements

Associate degree in Accounting, Finance, Business Administration, or Information Systems is required.
At least 5 years of accounting or reconciliation experience is required.
Strong analytical, technical, and communication skills and high attention to detail are required.
Solid understanding of GAAP, accounting principles, and reconciliation processes is required.
Advanced proficiency in Workday ERP, including system configuration and administration, is required.
Advanced proficiency in the Trintech reconciliation suite, including system administration, is required.
Expert-level Microsoft Excel skills, including formulas, pivot tables, and macros, are required.
Experience with file transmission processes and data integration is required.
Background in bank reconciliations and positive pay processes is required.
Experience with SOX compliance and internal controls is required.
Experience training and supporting end users is required.
Ability to manage competing priorities and drive process improvement independently and collaboratively.
Ability to work full time and/or part time based on position specifications.

Nice To Haves

Bachelor's degree in Accounting, Finance, or a related field is preferred.
At least 3 years of system administration or technical support experience is preferred.
Technical certifications related to Workday or Trintech are a plus.
Background in process improvement and system implementations is preferred.

Responsibilities

Own system configuration, matching rules, user access and security, and performance monitoring for Workday ERP and Trintech.
Test system updates and enhancements and document configuration changes.
Verify and balance daily file transfers to and from Workday and Trintech.
Troubleshoot transmission errors and automated feed failures, validate data accuracy, and maintain transmission logs.
Provide first-level technical troubleshooting for reconciliation staff and escalate complex issues to Workday, Trintech support, or IT as needed.
Document issues and resolutions and track them through closure.
Configure new accounts and templates in Trintech and support system implementations.
Train other departments and end users on reconciliation best practices and software use.
Perform and review bank and general ledger reconciliations in accordance with SOX guidelines and company policy.
Research and resolve outstanding reconciliation items, including unmatched items, paid-not-issued items, and amount differences.
Liaise with banking partners to resolve issues and improve processes.
Monitor and research suspense account items, notify relevant departments, prepare journal entries to clear discrepancies, and escalate aging or unresolved items as appropriate.
Review Reconciliation Specialists' work for quality, SOX compliance, and adherence to company policy.
Identify control weaknesses, recommend process improvements, and support audits with appropriate documentation.
Assist the Reconciliation Department Manager with staff evaluations, workflow prioritization, and performance input.
Participate in team meetings and support special projects as needed.
Maintain reliable and predictable attendance for the assigned shift.

Benefits

Competitive compensation
Health insurance
Dental insurance
Vision insurance
Life insurance benefits
Retirement plans, including a company-matched 401(k) and pension plan
Paid holidays and time off
Parental leave
Subsidized subscriptions supporting fitness, mindfulness, nutrition, and sleep
Company-paid counseling for mental health, stress management, and work-life balance
Continued education reimbursement eligibility
Company-paid FLMI and ICA courses
Discounted Texas Rangers tickets