Recon Specialist

FourLeaf Federal Credit Union•Town of Oyster Bay, NY

5d•$26 - $31

About The Position

The Recon Specialist performs reconciliation activities within the Recon Department, including settlements derived from core or third-party system files, general ledger accounts, and month-end closings. The role handles daily reconciliation and transaction settlement work involving ACH, inclearing files, Federal Reserve Bank activity, debit cards, ATM deposits, Shared Services, and other operational reconciliations. It also coordinates ATM-related settlement activity with Accounting and external vendors, investigates discrepancies and non-posted items, supports ATM claims and inquiries, and works with branches and partners to resolve processing issues. The specialist contributes to process improvements and automation, helps maintain procedures and staff knowledge as requirements change, supports training and testing of ATM products, and collaborates with branches, vendors, Shared Services, and Compliance.

Requirements

Bachelor’s degree required.
1–4 years of experience.
Financial background specializing in ATM operations and accounting functions related to balancing, settlement, and general ledger reconciliation.
Knowledge of dispute resolution rules and regulations.
Computer proficiency with PC, Windows, and the Internet, plus skills in MS Excel, Access, and Word.

Responsibilities

Reconcile ACH, inclearing files, Federal Reserve Bank activity, debit cards, ATM deposit reconciliation, Shared Services, and other operational reconciliations to general ledger accounts using the core system.
Perform daily general ledger reconciliation and transaction settlement activities in coordination with Accounting and external vendors for ATM functions.
Communicate with branches and partners about settlement issues and processing, and review non-posted items for research and clearing.
Research and resolve variances caused by mis-postings to ledgers.
Identify opportunities to improve and automate current processes, and work on new projects as assigned by managers.
Balance Fiserv ATM cash withdrawals, cash deposits, and image checks after approval in Ensenta.
Ensure ATM claims comply with REG E guidelines and Centrix claims meet service-level agreements for account research and resolution of claims or issues-on-us items.
Handle branch and frontline inquiries and assist with maintaining effective, up-to-date procedures.
Work with branches to develop and deliver ATM training to member contact employees, and support employees on processing functions.
Keep working knowledge and key personnel current on regulatory changes.
Collaborate with branches, vendors, Shared Services, and Compliance to ensure accurate and timely information delivery.
Assist with testing new ATM products and functions.