Receptionist

The Westchester House • Chesterfield, MO

1d

About The Position

The Receptionist provides clerical support and serves as the facility’s first greeter for visitors in person and by phone, in accordance with applicable laws, regulations, and Life Care standards. The role requires professional customer service, effective operation of the facility phone and paging system, and dependable collaboration with an interdisciplinary team.

Requirements

• High school graduate or equivalent.
• Successful completion of a secretarial science program from an accredited college or university, or at least six months of experience in a clerical role.
• Proficiency in Microsoft Word, Excel, and email.
• Ability to make independent decisions when circumstances warrant.
• Knowledge of practices and procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
• Ability to perform in competency areas including patient rights, safety, and sanitation.
• Ability to understand and follow company policies, including harassment and compliance procedures.
• Ability to adhere to Life Care’s Code of Conduct.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone in a friendly, professional manner.
• Operate the facility phone and paging system effectively.
• Exhibit excellent customer service and a positive attitude toward patients.
• Assist in the evacuation of patients.
• Maintain dependable, regular attendance.
• Concentrate and use reasoning skills and good judgment.
• Communicate and function productively on an interdisciplinary team.
• Follow applicable laws, regulations, facility guidelines, company policies, and department programs, goals, objectives, policies, and procedures.
• Maintain professional working relationships with associates, vendors, and others.
• Maintain the confidentiality of proprietary and confidential information.
• Complete mandatory Code of Conduct and other appropriate compliance training.
• Perform duties involving sitting, standing, bending, lifting, pushing, pulling, stooping, walking, reaching, and moving intermittently during working hours.
• Read, write, speak, and understand English.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED