Receptionist

Jackson Hewitt•The Villages, FL
•Onsite

About The Position

The Greeter/Receptionist represents the Jackson Hewitt brand during periods of high client traffic. The role engages potential and existing clients, shares information about services and promotions, and encourages tax preparation appointments. This seasonal role also supports operational tasks—including appointment scheduling, answering phones, and distributing checks when appropriate—to help provide a positive and efficient client experience.

Requirements

  • Good interpersonal and communication skills.
  • High school diploma/GED, or equivalent related business experience.
  • Reliable transportation, a valid driver's license, and insurance are preferred.

Nice To Haves

  • Customer service or sales experience preferred.
  • Reliable transportation, a valid driver's license, and insurance preferred.

Responsibilities

  • Greet potential clients in a friendly and professional manner.
  • Engage potential clients in conversation about Jackson Hewitt services, products, and promotions.
  • Offer promotional items by walking the store floor for vendor partners or marketing to local businesses near storefronts.
  • Assist with scheduling tax preparation appointments.
  • Monitor client flow and keep clients engaged during wait times.
  • Monitor client activity and take initiative to answer phones or assist with check distribution according to established procedures when Tax Preparers are occupied.

Benefits

  • Opportunity for advancement
  • Training and development
  • Flexible schedule
  • Free tax training and continuing education for tax preparers
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