Receptionist, Multi-Specialty - Full-Time, Days
About The Position
UChicago Medicine Medical Group is hiring a Receptionist for its Multi-Specialty team at the River East clinic in Chicago’s Streeterville neighborhood. The role performs day-to-day administrative and general office duties, including scheduling appointments, answering telephones, and maintaining records and accounts. This is a full-time, 100% onsite position; the employee must be based in the greater Chicagoland area. The day shift is 9:00 a.m. to 5:30 p.m. UChicago Medicine River East is an outpatient center offering a wide range of care services, including infusion therapy, laboratory services, and radiology services. Employees are expected to support patients and visitors with courtesy and discretion, protect patient confidentiality, and fulfill organizational responsibilities as assigned.
Requirements
- High school diploma or equivalent.
- At least two years of experience in a medical office or hospital setting.
- Familiarity with database entry and applications.
- Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment.
- Considerable skill in verbal communication, determining priorities, and organizing work.
- General working knowledge of a PC.
- Considerable skill in handling sensitive public contacts with discretion, tact, and courtesy when dealing with patients, coworkers, and physicians.
Nice To Haves
- Computerized appointment scheduling experience.
Responsibilities
- Answer and screen telephone calls courteously and record messages for physicians and other personnel.
- Schedule patient appointments and procedures according to established policies and procedures.
- Obtain accurate information from patients, ensure registration forms are complete, and collect patient and insurance payments.
- Copy patient information and forward it to requesting parties after receiving appropriate consent to release medical records.
- Welcome and greet patients and visitors, assisting and directing them appropriately while maintaining patient confidentiality.
- Fulfill organizational responsibilities as assigned, including respecting and promoting patient rights, responding appropriately to emergency codes, and sharing problems relating to patients or staff with the immediate supervisor.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
