Receptionist, Multi-Specialty - Full-Time, Days

University of Chicago • Chicago, IL

5d • Onsite

About The Position

UChicago Medicine Medical Group is seeking a Receptionist for its Multi-Specialty team at the River East clinic, a state-of-the-art outpatient center in Chicago’s Streeterville neighborhood. The position performs day-to-day administrative and general office duties, including appointment scheduling, answering telephones, and maintaining records and accounts. This is a 100% onsite role for someone based in the greater Chicagoland area. The schedule is 9:00 a.m. to 5:30 p.m., days.

Requirements

• High school diploma or equivalent.
• At least two years of experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment.
• Considerable skill in verbal communication, determining priorities, and organizing work.
• General working knowledge of a PC.
• Considerable skill in handling sensitive public contacts with discretion, tact, and courtesy when dealing with patients, coworkers, and physicians.

Nice To Haves

• Experience with computerized appointment scheduling.

Responsibilities

• Answer and screen telephone calls courteously and record messages for physicians and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure registration forms are complete, and collect patient and insurance payments.
• Copy patient information and forward it to requesting parties after receiving appropriate consent to release medical records.
• Welcome and greet patients and visitors, assist and direct them appropriately, and maintain patient confidentiality.
• Fulfill organizational responsibilities, including respecting and promoting patient rights, responding appropriately to emergency codes, and sharing patient or staff problems with the immediate supervisor.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED