Receptionist

Life Care Center of McMinnville•McMinnville, OR

About The Position

The Receptionist provides clerical support and serves as the facility’s first point of contact for visitors, both in person and by phone. The role is performed in accordance with applicable laws and regulations and Life Care standards at Life Care Center of McMinnville, a skilled nursing and rehabilitation facility in McMinnville, Oregon.

Requirements

High school graduate or equivalent.
Successful completion of a secretarial science program from an accredited college or university, or at least six months of experience in a clerical role.
Proficiency in Microsoft Word, Excel, and email.
Ability to make independent decisions when circumstances warrant.
Knowledge of practices, procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
Ability to implement and interpret departmental programs, goals, objectives, policies, and procedures.
Proficiency in applicable competency areas, including patient rights, safety, and sanitation.
Ability to read, write, speak, and understand English.
Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

Responsibilities

Greet guests and visitors in person and by phone in a friendly and professional manner.
Operate the facility phone and paging system effectively.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist with the evacuation of patients.
Demonstrate dependable, regular attendance.
Use concentration, reasoning skills, and good judgment.
Communicate and work productively as part of an interdisciplinary team.
Perform clerical support duties in accordance with applicable laws, regulations, and facility standards.
Maintain professional working relationships with associates and vendors.
Maintain confidentiality of proprietary and confidential information.
Follow company policies, including harassment and compliance procedures, and complete required compliance training.