Receptionist - HO

Think Together•Santa Ana, CA

About The Position

Think Education is hiring a full-time Receptionist for its Home Office. Under general supervision, this role greets and assists visitors, answers and directs incoming calls, manages appointments and calendars, handles correspondence, and provides clerical and administrative support. The Receptionist is the primary point of contact for visitors, callers, staff, and vendors and maintains a professional, welcoming reception area while supporting the efficient operation of the Home Office.

Requirements

High school diploma or GED.
Six months to one year of reception experience in a busy office environment.
Demonstrated knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Demonstrated knowledge of personal computers, email, internet-based software, and standard office equipment.
Ability to learn and use office-specific systems, including conference room scheduling and access control systems.
Successfully pass a Live Scan criminal background check via fingerprinting.
Provide and maintain a clear tuberculosis (TB) test throughout employment.
Reliable transportation to meet the needs of the position.
If operating a personal or company vehicle for work-location requirements, maintain and provide Human Resources with proof of a valid driver’s license and automobile insurance.

Nice To Haves

Knowledge of Think Education programs and protocols.

Responsibilities

Maintain a clean, neat, organized, well-stocked, and presentable reception and waiting area.
Greet and assist visitors, log them, and issue visitor badges as needed.
Answer, screen, and route telephone calls and messages professionally and courteously.
Receive, sign for, and distribute mail, packages, and deliveries promptly and accurately.
Coordinate and schedule Home Office conference rooms, considering availability, attendance, meeting volume, and scheduling priorities; escalate competing requests and prevent conflicts.
Maintain accurate office directories and coordinate with departments and personnel to verify and update contact and location information when employees join, transfer, relocate, or leave.
Monitor inventory levels of general office and kitchen supplies.
Use access control systems and issue access cards as needed.
Serve as Home Office Safety Captain, supporting workplace safety, emergency preparedness, and employee well-being, and assisting with safety procedures, emergency protocols, and evacuation plans.
Order and/or print business cards and nameplates for staff as needed.
Assist the Finance Department with scanning and depositing received checks.
Notify the Facilities Department of building issues.
Train backup receptionists as needed.
Maintain confidentiality of student, staff, management, and organizational information.
Perform additional duties as assigned.