Receptionist-Part Time

Ridgeview•San Diego, CA

About The Position

Ridgeview Health Center is seeking a part-time Receptionist. The role is scheduled Mondays and Fridays from 3 p.m. to 7 p.m., at a rate of $21 per hour. The Receptionist answers and transfers incoming calls, provides information and assistance to residents, staff, guests, and vendors, and performs clerical duties as assigned. The Receptionist greets visitors, supports residents and guests, maintains an organized reception area, logs and distributes deliveries, handles guest room reservation requests, and assists with general office tasks. The role also coordinates with staff and other departments to support resident services and may assist with tours of the assisted living and skilled nursing facility.

Requirements

Ability to multitask and work on projects while answering the phone and greeting visitors.
Professional, friendly, courteous, and helpful attitude toward residents and the public.
Ability to communicate effectively in English.
Ability to perform simple mathematics.
Basic knowledge of computer programs.
High school graduate.

Nice To Haves

General office experience.
Heavy phone experience.

Responsibilities

Answer and transfer incoming calls courteously and professionally, providing information, directions, and appropriate assistance.
Provide quality service to residents, families, and guests; respond to inquiries and needs efficiently and hospitably.
Greet visitors to the community in a warm and professional manner.
Maintain courteous telephone etiquette, appropriate nonverbal communication, and professional verbiage.
Keep the reception area organized.
Log incoming parcels, floral deliveries, and medication deliveries and distribute them in a timely manner.
Handle resident and Marketing Department requests for guest room reservations.
Assist residents with general office tasks, including faxing and copying.
Interact professionally with staff regarding transportation schedules, accounting reports, employment applications, and other needs.
Coordinate with other departments on resident service requests, including repairs, maintenance, medication, and other services.
Assist with tours of the assisted living and skilled nursing facility as needed.
Perform other duties as assigned by the supervisor.