Receptionist-Part Time
About The Position
RT Specialty, a division of Ryan Specialty, is a wholesale distributor of specialty insurance products and services. The Receptionist & Office Coordinator serves as the first point of contact for visitors, clients, business partners, and employees at the Kansas City office. The position creates a welcoming, professional office experience and supports daily office operations, administrative activities, meeting coordination, and employee engagement initiatives. This part-time, in-office role is 30 hours per week at the Kansas City, Missouri office. It offers exposure to a professional services environment and opportunities to develop skills relevant to operations, brokerage support, administration, recruiting, marketing, and other business functions. The role reports to the Kansas City office.
Requirements
- Bachelor's degree in Business Administration, Communications, Hospitality, Marketing, or a related field.
- At least 6 months of experience in reception, customer service, hospitality, office administration, administrative support, or a related role.
- Strong interpersonal, verbal, and written communication skills.
- Exceptional organizational skills and strong attention to detail.
- Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment.
- Ability to work independently and collaborate effectively with teammates and business partners.
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
- Professional demeanor and a customer-focused approach to service.
Nice To Haves
- Experience supporting front office operations, office administration, customer service, hospitality, or professional services environments.
- Experience scheduling meetings, coordinating events, managing calendars, or supporting office operations.
- Familiarity with visitor management systems and office technology platforms.
- Experience using AI-powered productivity tools such as Microsoft Copilot, ChatGPT, Claude, or similar technologies.
- Microsoft Office Specialist (MOS) or Certified Administrative Professional (CAP) certification.
Responsibilities
- Welcome visitors, clients, business partners, and employees, providing a professional first point of contact.
- Manage incoming calls and direct inquiries to the appropriate individuals or departments.
- Provide information about office locations, directions, contact information, and general company inquiries.
- Coordinate visitor registration and guest access through the visitor management system.
- Schedule and maintain conference room calendars, meeting space reservations, and office events.
- Receive, sort, and distribute mail, packages, and deliveries, and coordinate overnight and courier services including FedEx and UPS.
- Maintain office supply inventory and coordinate ordering.
- Assist with administrative projects, document preparation, data entry, filing, scanning, copying, and other office support.
- Partner with office leadership and team members to maintain a professional, organized, and efficient workplace.
- Support employee engagement activities, meetings, and office initiatives.
- Provide customer service and build positive relationships with internal and external stakeholders.
- Contribute to special projects and additional administrative responsibilities as assigned.
Benefits
- Paid time off for company holidays, vacation, sick, and personal days.
- Paid parental leave.
- Mental health services.
- Comprehensive benefits package intended to support employees' and family members' physical, financial, and emotional well-being.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
