Receptionist-Part Time

Ryan Specialty•Kansas City, MO

10d•Onsite

About The Position

RT Specialty, a division of Ryan Specialty, is a wholesale distributor of specialty insurance products and services. The Receptionist & Office Coordinator is the first point of contact for visitors, clients, business partners, and employees at the RT Specialty Kansas City office. The role creates a welcoming, professional office experience while supporting daily office operations, administrative activities, meeting coordination, and employee engagement initiatives. This is a part-time, in-office position based at the Kansas City, Missouri office, scheduled for 30 hours per week. It offers exposure to a professional services environment and opportunities to build skills that may support future career paths in operations, brokerage support, administration, recruiting, marketing, and other business functions. The position pays a target hourly rate of $20.00–$23.00. The posting describes company holidays, vacation, sick and personal days, paid parental leave, and mental health services as part of its support for employees; it notes that full-time roles are eligible for bonuses and benefits.

Requirements

Bachelor's degree in Business Administration, Communications, Hospitality, Marketing, or a related field.
At least 6 months of experience in reception, customer service, hospitality, office administration, administrative support, or a related role.
Strong interpersonal, verbal, and written communication skills.
Exceptional organizational skills and strong attention to detail.
Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment.
Ability to work independently and collaborate effectively with teammates and business partners.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
Professional demeanor and a customer-focused approach to service.

Nice To Haves

Experience supporting front office operations, office administration, customer service, hospitality, or professional services environments.
Experience scheduling meetings, coordinating events, managing calendars, or supporting office operations.
Familiarity with visitor management systems and office technology platforms.
Experience using AI-powered productivity tools such as Microsoft Copilot, ChatGPT, Claude, or similar technologies.
Microsoft Office Specialist (MOS) or Certified Administrative Professional (CAP) certification.

Responsibilities

Serve as the first point of contact for visitors, clients, business partners, and employees, creating a welcoming and professional office experience.
Manage incoming calls and direct inquiries to the appropriate people or departments.
Provide information about office locations, directions, contact information, and general company inquiries.
Coordinate visitor registration and guest access through the visitor management system.
Schedule, coordinate, and maintain conference room calendars, meeting space reservations, and office events.
Receive, sort, and distribute incoming mail, packages, and deliveries; coordinate overnight and courier services, including FedEx and UPS.
Maintain office supply inventory and coordinate ordering.
Assist with administrative projects, document preparation, data entry, filing, scanning, copying, and other office support functions.
Partner with office leadership and team members to help maintain a professional, organized, and efficient workplace.
Support employee engagement activities, meetings, and office initiatives as needed.
Provide exceptional customer service and build positive relationships with internal and external stakeholders.
Contribute to special projects and perform additional administrative responsibilities as assigned.