Receptionist - Part-Time

PACS
•$17 - $19

About The Position

The Receptionist attends to and greets visitors and answers telephone calls. The role is limited to clerical duties in the Reception/Administrative area and has no clinical involvement or duties. It provides general administrative support, helps visitors reach their destinations, manages calls and appointments, and maintains the reception area. The position also requires protecting the confidentiality of resident care information and promptly reporting suspected or known unauthorized disclosures. The role has no supervisory responsibilities. Pay range: $17–$19.

Requirements

  • High school diploma or GED, at minimum.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals, and effectively present information and respond to questions from managers and employees.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and interpret instructions in written, oral, diagram, or schedule form.
  • Basic knowledge of Microsoft Suite products, clerical functions, and multiline phone systems.
  • Ability to maintain confidentiality of all resident care information, including protected health information.

Nice To Haves

  • Previous administrative or receptionist experience.

Responsibilities

  • Provide general administrative and clerical support.
  • Greet and welcome patients, clients, and other visitors in a friendly and positive manner.
  • Answer telephone calls, take messages, and forward calls.
  • Check visitors in and direct or escort them to specific destinations.
  • Inform employees of visitors’ arrivals and cancellations.
  • Maintain the visitor sign-in log.
  • Handle incoming and outgoing mail.
  • Schedule appointments and maintain meeting room bookings.
  • Maintain and tidy the reception area.
  • Perform other duties as assigned.
  • Protect residents’ protected health information and promptly report suspected or known violations or unauthorized disclosures to the Administrator.
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