Receptionist

Coast Professional•Voorhees, NJ

4d•Onsite

About The Position

The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Provide administrative support to HR with a variety of clerical activities and related tasks.

Requirements

High school diploma or GED required
Minimum of (1) one year customer service experience.
Excellent phone etiquette.
Able to work with minimum supervision.
Modern office procedures, methods, and computer equipment.
Proficient computer skills and knowledge of relevant software such as MS Office Suite at an intermediate level.
Ability to multi-task.
Professional appearance.
Effective professional written, verbal communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Principles and practices of exceptional customer service.
Ability to handle and resolve recurring problems.
Ability to maintain a high level of confidentiality.
Professional attitude, enthusiastic, and reliable.
Ability to comply with rules, regulations, laws and methods as related to debt collection.
Successfully pass pre-employment (post offer) background check.
U.S. citizenship and security clearance granting access to classified information.
Safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access.
Securing your desk and workstation when you are not there.
Locking your session and putting sensitive paperwork away when not physically at your desk.
Not to share your username or password with anyone.
Never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately.
Follow all Information Technology policies and procedures regarding the management of your system accounts and equipment.
If you witness any security violation you should immediately report it to management.

Nice To Haves

In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.

Responsibilities

Professionally administer incoming calls ensuring phone calls are redirected accordingly.
Receive and communicate employee call-offs.
Greet guests in a professional, friendly, hospitable manner.
Will take and retrieve messages for various personnel.
Received, sorts and forwards incoming mail.
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
Monitor and maintain office supply inventory.
Assists in the ordering, receiving, stocking and distribution of office supplies.
May also assist with other related clerical duties such as photocopying, scanning, faxing, filing and collating.
Maintain and update open project lists.
Screen applications.
Assist with Recruiting and HR administrative duties.
May assist with supervising service providers per our security requirements.
Assist in maintaining a safe and secure working environment.
Ensure office policies and procedures are being adhered to.

Benefits

11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance
$630 to be paid towards medical health insurance per month.
Optional buy-up plans for dental coverage.
11 Federal holidays
Sick Leave accrual
10 days of vacation will be awarded starting on the one-year anniversary of employment.
Company-paid term life insurance with a $10,000 death benefit upon successful completion of a 90-day introductory period.
Health Savings Account (HSA): Available when enrolled in Bronze medical plan
Accident insurance offered
Employee life insurance (additional coverage available at employee cost) offered
Spouse and child life insurance options offered
Short and long term disability offered
Employee referral bonuses