Receptionist

AXXESS INTERNATIONAL INC • Quebec, QC

10d • Hybrid

About The Position

Axxess is a family-owned customs broker and international freight forwarder, serving importing and exporting businesses since 1998. The company values personalized service, expertise, respect, kindness, and a love of challenges. Axxess is committed to supporting its team members' careers by providing tools for growth and experience sharing. The company is looking for a Receptionist to join its Québec team.

Requirements

• Minimum of 2 years of relevant experience in a similar position.
• Ability to multitask and prioritize based on urgency and importance.
• Strong communication skills and customer service orientation.
• Professionalism, discretion, and excellent interpersonal skills.
• Fast execution, attention to detail, and strong administrative rigor.
• Computer skills: Microsoft Office Suite, especially Excel.
• Advanced bilingualism in French and English.
• Active listening, ability to advise and explain clearly.
• Collaboration and teamwork.

Nice To Haves

• Knowledge of a VOP

Responsibilities

• Welcome visitors and clients with courtesy.
• Answer phone calls and transfer them to the appropriate departments.
• Manage incoming and outgoing mail.
• Prepare, file, and archive administrative documents.
• Manage the schedules for meeting rooms and the reception area.
• Format documents.
• Perform data entry for different departments (invoices, customs entries, etc.).
• Process incoming emails and respond to information requests.
• Ensure clear communication between the different departments.

Benefits

• Remote work 2 days per week
• Group insurance
• RRSP with employer contribution
• Employee Assistance Program
• 7 personal days in addition to annual vacation
• Training covered by Axxess

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees