Receptionist - Women's Care Center

Missouri Delta Medical Center•Milwaukee, WI

About The Position

The Receptionist supports the Women's Care Center by handling patient registration, billing and payment-related tasks, medical record documentation, communications, and office operations. The role serves as a central point of telephone communication and works with the health care team to coordinate patient care services while maintaining positive public relations.

Requirements

High school graduate or equivalent.
Typing speed of 35 words per minute.
Knowledge and skills necessary to provide care appropriate to the age of patients served.
Ability to perform the stated physical duties, including considerable walking and lifting 15 to 20 pounds.

Nice To Haves

College-level training and office management skills.
Knowledge of medical terminology.
Previous clerical and office management experience.

Responsibilities

Complete outpatient registration and generate patient charts with demographic information.
Collect patient insurance and payment information.
Obtain signatures for patient certification of admission and assignment of benefits.
Enter diagnosis codes into the computer after patient assessment or treatment.
Receive, balance, and account for clinic payments; ensure appropriate charges for treatments, medications, and equipment usage are entered.
Provide appropriate medical information to requesting agencies, such as disability determinations, vocational rehabilitation, and family services.
Type correspondence and reports and file information.
Enter medical record information in the appropriate patient chart.
Answer the telephone, take messages, and direct calls for the physician's office.
Assist in scheduling referrals as appropriate.
Store medical record files in an organized, retrievable system.
Help maintain an adequate inventory of medical and office supplies for daily operations.
Participate in in-service programs.
Participate in the quality improvement program as required.
Work with other members of the health care team to coordinate patient care services.
Maintain good public relations for the clinic.
Perform other duties as needed or requested.