Medical Receptionist - Women's Health

MultiCare Health System • Puyallup, WA

2d • $22 - $34

About The Position

The Medical Receptionist is the first in-person point of contact for patients at the medical practice and handles assigned front-office duties. Responsibilities may include greeting patients, answering and directing phone calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This intermediate-level role requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. The role interacts with patients, families, coworkers, physicians, and the general public. The position is 1.0 FTE on a day shift, Monday through Friday.

Requirements

• At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
• Customer service experience.
• A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may substitute for experience.

Nice To Haves

• Post-high-school education in office procedures is preferred.

Responsibilities

• Greet patients and assist patients and families.
• Answer phones and direct calls.
• Perform scheduling and registration.
• Complete charge entry and payment posting.
• Perform batch balancing and cash reconciliation or balancing.
• Operate basic office equipment.

Benefits

• Competitive salary
• Medical benefits
• Dental benefits
• Retirement benefits
• Paid time off
• Tuition assistance
• Career development
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed