Medical Receptionist - Women's Health

MultiCare Health System•Puyallup, WA

About The Position

The Medical Receptionist is the first in-person point of contact for patients at the medical practice and performs assigned front-office duties. Responsibilities may include greeting patients, answering and directing calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This intermediate-level position requires excellent customer service, discretion, sound judgment, a pleasant and professional manner, and an articulate phone voice. The role interacts with patients, families, coworkers, physicians, and the general public. The position is 1.0 FTE, day shift, Monday through Friday.

Requirements

  • Customer service experience.
  • At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
  • Post-high-school office procedures preferred.
  • A degree or relevant certificate (such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator) may be substituted for experience.

Nice To Haves

  • Post-high-school office procedures.

Responsibilities

  • Greet patients and assist patients and families.
  • Answer phones and direct calls.
  • Schedule appointments and perform patient registration.
  • Perform charge entry and payment posting.
  • Complete batch balancing and cash reconciliation or balancing.
  • Operate basic office equipment.
  • Carry out other front-office duties assigned by the clinic.

Benefits

  • Competitive salary
  • Medical benefits
  • Dental benefits
  • Retirement benefits
  • Paid time off
  • Competitive tuition assistance
  • Career development
  • Award-winning residencies and fellowships
  • Code Lavender
  • Employee Assistance Programs
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