Receptionist, Part time Days

The Landing at Cape Elizabeth•Cape Elizabeth, ME

About The Position

The Receptionist is the first point of contact for residents, visitors, and associates, and helps create a warm, welcoming environment at The Landing at Cape Elizabeth. The role includes greeting and assisting people, handling calls and mail, providing general information, coordinating appointments, performing clerical work, and monitoring access to the community. The position is part-time days, with potential for full-time hours; per diem hours are also available.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills.
Proficiency with basic office equipment and computer applications.
Empathy and understanding for the needs of senior residents.
Compassion, patience, professionalism, and courtesy at all times.
Criminal background screening is required.

Nice To Haves

Previous experience in a customer service or receptionist role is preferred.

Responsibilities

Greet and welcome residents, families, and visitors in a friendly and helpful manner.
Answer incoming calls, transfer calls to appropriate departments, and take messages as needed.
Manage and distribute incoming mail and packages.
Assist residents and their families with general information and inquiries.
Coordinate appointments and meetings for residents with community services.
Perform general clerical tasks, including data entry, filing, and photocopying.
Monitor and control access to the community to help ensure the safety and security of residents and staff.