RECEPTIONIST - Part Time

PRIORITY MANAGEMENT•Jennings, LA

1d•Onsite

About The Position

Priority Management Group is seeking a part-time front desk receptionist for Camelot Brookside in Jennings, Louisiana. The receptionist welcomes new residents, helps orient them to facility services, handles calls and routine correspondence, performs clerical and administrative support, and serves as a liaison between residents and other departments. The role calls for a friendly, energetic person with a positive personality and strong communication skills. Responsibilities and assignments may change at any time, with or without notice. Priority Management Group, LLC is an equal opportunity employer and states that it does not discriminate on protected grounds in recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, or general treatment during employment.

Requirements

Good communication skills.
Time management skills.

Nice To Haves

High school diploma or equivalent preferred.
One year of work experience in a nursing home environment preferred.

Responsibilities

Meet and greet new residents and orient them to facility services, including telephone, cable, dietary preferences, laundry, and activities.
Resolve customer requests, questions, and complaints and provide information to improve customer service.
Serve as a liaison between residents and other departments and model excellent customer service.
Complete clerical work for administrative and facility personnel, including opening, delivering, and forwarding mail; transcribing materials; recording appointments and meetings; and filing documents.
Answer telephone calls and direct callers to the correct station; use the nursing home directory to identify station numbers; take messages; and answer questions according to facility policy.
Answer routine correspondence.
Alert specified individuals and agencies in emergencies.
Assemble materials for reports and questionnaires.
Make announcements over the public address system.
Update the resident directory with names, room locations, and telephone extensions.
Arrange service for office equipment.
Perform other duties and activities as assigned.