Receptionist (KAL)

Civitas Senior Living•Kilgore, TX

About The Position

The Receptionist is the welcoming face and attentive ear of Arabella of Kilgore, helping ensure a seamless, friendly experience for residents, family members, vendors, and employees. The role provides customer service, manages communications and mail, supports administrative tasks, maintains the front desk and lobby, and collaborates with other departments. Training is provided. Employment is contingent on completing the screening process required by state regulations, and residency in the state where the community operates is a condition of employment.

Requirements

  • Exceptional ability to communicate with a diverse audience.
  • Compassion and a genuine interest in working with the elderly.
  • Residency in the state where the community operates.
  • Successful completion of the screening process required by state regulations.

Nice To Haves

  • Prior work experience in senior living or healthcare.

Responsibilities

  • Deliver high-quality customer service with warmth and professionalism.
  • Answer and transfer calls, take detailed messages, and ensure prompt communication.
  • Distribute resident and office mail.
  • Fax, photocopy, and assist with file maintenance.
  • Maintain the front desk and lobby areas.
  • Work closely with other departments to foster a collaborative and efficient environment.

Benefits

  • Tuition reimbursement.
  • Career advancement opportunities.
  • Employee recognition program.
  • Employee referral incentives.
  • Consistent schedules.
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