Receptionist - Arkansas Oral Surgery

Rock Dental•Conway, AR

About The Position

The Receptionist supports Arkansas Oral Surgery by providing patient-facing administrative assistance and helping maintain smooth office operations. The role includes scheduling and confirming appointments, maintaining dental health records and patient accounts, checking insurance eligibility, and providing direct customer service. The receptionist also handles general housekeeping and replenishes office stock as needed. The ideal candidate is organized, detail-oriented, and able to communicate effectively, multitask, and manage time efficiently. They accept constructive criticism, resolve conflicts and problems, and work well as part of a team. The company seeks someone who delivers exceptional customer service, is computer literate, works independently, anticipates the needs of the team and doctor, and treats team members, patients, and the doctor with respect and kindness. The company describes a culture of continuous improvement and a challenging, rewarding work environment. It offers professional support and career growth opportunities, health and well-being support, paid time off and holiday pay, and a 401(k) plan with matching company contributions.

Requirements

  • High school diploma.
  • Two years of office experience desired.
  • Legible handwriting.
  • Basic computer skills.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and manage time efficiently.
  • Ability to accept constructive criticism.
  • Conflict-resolution and problem-solving skills.
  • Ability to work as a team player.
  • Exceptional customer service skills and computer literacy.
  • Ability to work independently and anticipate team and doctor needs.
  • Respectful and kind demeanor toward team members, patients, and the doctor.

Nice To Haves

  • Two years of office experience.

Responsibilities

  • Schedule and confirm patient appointments.
  • Maintain dental health records.
  • Maintain patient accounts.
  • Check insurance eligibility.
  • Provide direct customer service.
  • Perform general housekeeping.
  • Maintain office stock levels as needed.

Benefits

  • Competitive pay.
  • Career growth opportunities.
  • Flexible health and insurance options.
  • Employer-paid pre-tax Health Savings Account.
  • Employee Assistance Program.
  • Complimentary dental and orthodontic treatments for employees and their families.
  • Paid time off.
  • Holiday pay.
  • 401(k) retirement plan with matching company contributions.
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