Receptionist - Arkansas Oral Surgery

Rock Dental Brands•Conway, AR

About The Position

The Receptionist supports the Arkansas Oral Surgery office by coordinating patient scheduling and confirmations, maintaining dental health records and patient accounts, checking insurance eligibility, and providing direct customer service. The role also includes general housekeeping and maintaining office stock levels as needed. The ideal candidate is organized, attentive to detail, able to multitask and manage time efficiently, and comfortable working independently while anticipating the needs of the team and doctor. They should be respectful, kind, receptive to constructive criticism, and capable of resolving conflicts and problems while working as a team player.

Requirements

  • High school diploma.
  • Excellent verbal and written communication skills.
  • Strong organization skills and attention to detail.
  • Ability to multitask and manage time efficiently.
  • Ability to accept constructive criticism.
  • Conflict-resolution and problem-solving skills.
  • Ability to work as a team player.
  • Legible handwriting.
  • Basic computer skills.
  • Exceptional customer service skills and computer literacy.
  • Ability to work independently and anticipate team and doctor needs.
  • Respectful, genuinely nice, and kind manner toward team members, patients, and the doctor.

Nice To Haves

  • Two years of office experience is desired.

Responsibilities

  • Schedule and confirm patient appointments.
  • Maintain dental health records.
  • Maintain patient accounts.
  • Check insurance eligibility.
  • Provide direct customer service.
  • Perform general housekeeping and maintain office stock levels as needed.

Benefits

  • Competitive pay.
  • Career growth opportunities.
  • Flexible health and insurance options.
  • Employer-paid pre-tax Health Savings Account.
  • Employee Assistance Program.
  • Complimentary dental and orthodontic treatments for the employee and family.
  • Paid time off.
  • Holiday pay.
  • 401(k) retirement plan with matching company contributions.
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