Receptionist

Jackson Hewitt•Orlando, FL

2d•Onsite

About The Position

The Greeter/Receptionist represents the Jackson Hewitt brand during periods of high client traffic and demand. The role engages potential and existing clients, shares information about the company’s services, products, and promotions, and encourages interest in tax-preparation appointments. It also supports appointment scheduling, answering phones, and check distribution when appropriate to help create a positive and efficient client experience. The role is seasonal and offers full-time or part-time schedules, with day, night, weekday, and weekend shifts available.

Requirements

Good interpersonal and communication skills.
High school diploma or GED, or equivalent related business experience.
Reliable transportation, a valid driver's license, and insurance are preferred.

Nice To Haves

Customer service or sales experience.

Responsibilities

Greet potential clients in a friendly and professional manner.
Engage potential clients in conversation and share information about Jackson Hewitt’s services, products, and promotions.
Offer promotional items by walking the store floor for vendor partners or marketing to local businesses near storefronts.
Assist with scheduling tax-preparation appointments.
Monitor client flow and keep clients engaged while they wait.
Monitor client activity and take initiative to answer phones or assist with check distribution according to established procedures when Tax Preparers are occupied.