FT Receptionist

Helena Motors Group • Helena, MT

6d • Onsite

About The Position

Ford of Helena is seeking a professional and friendly Receptionist to serve as the first point of contact for the dealership. The role supports an exceptional customer experience in person and over the phone in a fast-paced environment. The Receptionist greets customers and visitors, handles incoming calls and general inquiries, helps coordinate appointments and calendars, maintains the front desk, processes mail and deliveries, performs basic administrative work, and assists other departments with clerical duties as needed. The position is based at Helena Motors in Helena, Montana, and reports to the Office Manager. Full-time positions are available. Dealership hours are Monday to Friday, 8:00 AM to 7:00 PM, and Saturday, 9:00 AM to 7:00 PM; specific shifts are assigned based on availability and dealership needs.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to multitask, prioritize, and manage time effectively.
• Professional appearance and demeanor.
• Ability to sit for extended periods.
• Occasional lifting of office supplies weighing up to 20 lbs.
• Frequent use of standard office equipment, such as computers, phones, and photocopiers.

Nice To Haves

• Previous experience in a receptionist, administrative assistant, or customer service role.

Responsibilities

• Greet and welcome customers and visitors with a warm, professional demeanor.
• Answer, screen, and direct incoming calls promptly and courteously.
• Maintain a tidy, organized, and presentable front desk area.
• Assist customers with general inquiries or direct them to the appropriate department.
• Schedule appointments and manage calendars for service and sales teams as needed.
• Handle incoming and outgoing mail, packages, and deliveries.
• Perform basic administrative tasks, including filing, data entry, and photocopying.
• Support other departments with clerical duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED