Receptionist, FT

Apis Services Inc•Caernarvon Township, PA

2d•$0 - $21•Onsite

About The Position

The Receptionist is the initial point of contact for everyone entering Abraxas Academy. The role welcomes visitors, answers and directs telephone calls, and provides general administrative support. It also involves maintaining reception-area presentation, handling mail and deliveries, supporting facility security and access control, and performing clerical tasks. The receptionist observes and documents client behaviors and responses to interventions, promptly reports safety concerns or changes in client status, protects client confidentiality, and follows applicable safety, reporting, and regulatory requirements. The position supports the Abraxas mission and care principles and requires appropriate use of Safe Crisis Management techniques. This is a full-time, weekend-intensive role with a schedule of 8 a.m. to 8 p.m. The employee must work every Saturday and Sunday and two days during the week. Paid training is provided. The position is based at Abraxas Academy in Morgantown, Pennsylvania, and pays $21.00 per hour.

Requirements

High school diploma or GED.
At least one year of office-related experience.
At least 21 years of age.
Valid driver's license.
Pass federal and state background checks and applicable pre-employment screening, including employment or personal references and driving records.
Complete physical exams, including TB and drug testing.
Ability to work with computers and software typically used by the department.
Ability to work every weekend and two days during the week on the required schedule.
Ability to stand, walk, and remain active and engaged throughout an 8-hour residential shift.
Ability to work in a secure, controlled-access residential facility.
Ability to respond quickly and appropriately to safety emergencies.

Nice To Haves

Relevant experience is preferred.

Responsibilities

Greet and welcome visitors, clients, and employees upon arrival.
Answer, screen, and forward incoming phone calls.
Keep the reception area tidy and presentable.
Receive, sort, and distribute mail and deliveries.
Maintain office and facility security by following safety procedures, monitoring the logbook, and issuing visitor badges.
Perform clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Accurately observe and document client behaviors and responses to interventions.
Immediately report safety concerns, incidents, or changes in client status to supervisory or leadership staff.
Maintain client confidentiality and comply with HIPAA and agency policies.
Follow Pennsylvania mandated reporter requirements.
Maintain active certification, clearances, and required ongoing training.
Comply with program and facility safety systems and building security requirements.
Follow departmental policies and procedures to ensure regulatory compliance.
Support the Abraxas philosophy and mission and promote the Seven Key Principles of care.
Demonstrate appropriate use of Safe Crisis Management techniques and skills.