Receptionist

Senior Living Residences•Cambridge, MA

9h•$20•Onsite

About The Position

Neville Place’s caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work [https://topworkplaces.com/award/boston/2024/] and #35 in the nation by USA Today! Neville Place is located at 650 Concord Avenue, Cambridge, MA. Learn more about Neville Place here [https://www.seniorlivingresidences.com/communities/cambridge-neville-place/careers/]. At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills. Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate’s (and resident’s) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program [https://www.seniorlivingresidences.com/lgbtq-training/] to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level. Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.

Requirements

Technology: Experience with email, calendar management, answering phones
Physical requirements: Standing, sitting, bending, and transferring residents (with and without assistance)
Communication: An ability to communicate effectively with residents and co-workers
Punctuality & reliability – Our residents rely on us to assist them with their daily living activities and we expect our associates to deliver on this promise.

Responsibilities

managing all phone calls
greeting visitors
providing community information
managing resident transportation and outing schedules
assisting residents with all requests
responsible for administrative duties as assigned by the Director of Business Administration

Benefits

paid time off
holiday pay
health insurance through Blue Cross Blue Shield
dental, and vision insurance
disability coverage
complimentary life insurance
pre-tax retirement savings plan with a company match
DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
Generous bonus program for referring associates and or residents
Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.
Nationwide tuition rewards program.
Reduced meal costs of $2 during scheduled shifts.
Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
Commuter Benefits include pre-tax savings on public transportation passes and parking (conveniently located near Alewife MBTA station and along 78 and 74 bus routes)