Receptionist- Toyota Mall of GA

AutoNation • Buford, GA

1d

About The Position

The Receptionist welcomes customers and handles incoming calls, determines the nature of each call, and directs callers to the appropriate person or department. The role answers basic inquiries and takes thorough messages while providing a professional, friendly, courteous, and efficient experience to customers and employees. The Receptionist also performs filing and administrative work, prepares sales and service gas tickets for Accounting, backs up the Sales Department Cashier, and assists the General Manager with clerical duties. The position requires attending scheduled meetings and training and performing other duties as assigned.

Requirements

• High school diploma or equivalent.
• Excellent written and verbal communication skills.
• Ability to operate a multi-line switchboard.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.

Responsibilities

• Meet and greet customers in a professional manner.
• Operate the switchboard telephone system.
• Communicate with callers professionally, politely, and efficiently, striving to minimize time spent on hold.
• Take thorough messages, including the caller’s first and last name, company name if applicable, time, and message.
• Provide basic information to callers with general inquiries.
• Assist with filing and other administrative tasks as needed.
• Prepare sales and service gas tickets for the Accounting Department.
• Serve as a backup to the Sales Department Cashier.
• Assist the General Manager with clerical duties as needed.
• Attend meetings and training as scheduled.
• Perform other duties as assigned.
• Be friendly, professional, courteous, and efficient when working with customers and employees.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED