Receptionist- Heritage Body Shop
MileOne Autogroup•Baltimore, MD
•Onsite
About The Position
Heritage Body Shop is busy and we need to add a customer-centric team member to provide high-level customer support to our customers. We are looking for a full-time receptionist, and this role has great potential for advancement from within. Body Shop receptionists often have opportunities to advance to Estimator roles within the organization. This role has a schedule of 9 AM to 6 PM, Monday through Friday.
Requirements
- Two years related experience and/or training; or an equivalent combination of education and experience
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills
Nice To Haves
- Automotive Dealership or Collision Center experience preferred
Responsibilities
- Answers incoming phone calls
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assists with clerical duties as requested
- Receives callers at the collision center, determines the nature of their business, and directs callers to their destination.
- Routes incoming calls, takes messages, and provides basic information to all callers.
Benefits
- health and financial benefits
- training and mentoring
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
