Receptionist

Journey Skilled Nursing•Roberta, GA

About The Position

Journey Healthcare is seeking a friendly and organized Receptionist to serve as the first point of contact for patients and visitors and help maintain a smooth, efficient front desk operation. The role involves welcoming visitors, handling calls and appointments, maintaining reception records and space, assisting with administrative work, answering questions about services, and coordinating with clinical staff. The ideal candidate has strong communication and customer-service skills and is motivated to provide a positive patient experience.

Requirements

High school diploma or equivalent.
Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
Strong verbal and written interpersonal and communication skills.
Proficiency in Microsoft Office Suite.
Experience with electronic health record (EHR) systems.

Nice To Haves

Additional education or certification in office administration.

Responsibilities

Greet and welcome patients and visitors in a warm, professional manner.
Answer and direct incoming phone calls and take messages as necessary.
Schedule and confirm patient appointments, maintaining accurate records in the system.
Maintain a clean and organized reception area.
Assist with administrative tasks, including filing, data entry, and handling correspondence.
Respond to patient inquiries and provide information about services offered.
Collaborate with clinical staff to support effective communication and coordination of care.