Receptionist

SPS•Denver, CO

1d•Onsite

About The Position

The Receptionist is the first point of contact and brand ambassador, responsible for creating a high-quality guest experience and supporting a professional office environment. The role includes greeting visitors, managing the digital guest log, following security and NDA protocols, routing calls, handling sensitive inquiries discreetly, issuing badges, and managing access cards. The Receptionist also supports meetings and events, maintains reception, barista, and pantry areas, and is cross-trained in mail services, hospitality, and facilities support. This is an on-site position in Denver, Colorado, reporting to Client Services Leadership. The position offers an entry point into corporate operations, with cross-training, professional development, and opportunities to learn new skills. The expected pay range is $20–$20.50 USD. The posting is for an existing vacancy.

Requirements

High school diploma or equivalent.
1–3 years of professional experience; reception, concierge, high-end retail, or hospitality experience is strongly preferred.
Excellent English communication skills and a polished professional appearance.
Comfort using multi-line phone systems, PC and Mac environments, MS Office, and office technology such as scanners and copiers.
Ability to walk and stand and occasionally lift up to 40 pounds.
Punctuality and reliability in working assigned hours.
Customer-focused attitude, attention to detail, ability to stay calm under pressure, and willingness to help with a variety of tasks.

Nice To Haves

Experience in reception, concierge, high-end retail, or hospitality.

Responsibilities

Greet visitors warmly, manage the digital guest log, and ensure security protocols, including NDAs, are followed.
Route global calls and handle sensitive inquiries discreetly and professionally.
Issue badges and manage access cards to support facility security.
Cross-train in and assist with mail services, hospitality, and facilities support.
Order catering and set up technology-enabled conference rooms for meetings and events.
Keep reception, barista, and pantry areas clean, presentable, and stocked.
Maintain a polished, welcoming environment and address operational details proactively.

Benefits

Career growth opportunities and cross-training.
Learning and development opportunities.
Employee recognition programs.
Paid time off; full-time employees receive a minimum of 80 hours per calendar year, subject to applicable account and tenure provisions.
Employee and client referral bonuses are available to current employees.
Medical, dental, and vision coverage.
Health care and dependent care flexible spending accounts and a health savings account.
Commuter transit and parking pre-tax plans.
Supplemental life insurance, accident insurance, critical illness coverage, hospital indemnity, short-term disability, and life insurance.
Legal program and identity theft protection.
Pet discounts and pet insurance.
Group home and auto insurance.
Employee assistance program.
Education discounts.
401(k) with matching.
Entertainment discounts.