Receptionist

Encompass Health • Tustin, CA

2d

About The Position

The Receptionist is the first point of contact at the hospital, creating a positive, welcoming experience for visitors and callers. The role operates the switchboard, manages front desk reception, and provides clerical support across departments to promote effective communication and operational efficiency. The position requires flexibility to work varied shifts, including weekdays, weekends, evenings, and nights, as required.

Requirements

• Detail-oriented, with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts, including weekdays, weekends, evenings, and nights, as required.

Nice To Haves

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry preferred.
• Knowledge of the 10-key data entry method preferred.

Responsibilities

• Answer incoming calls and route them to the appropriate area or individual.
• Greet visitors, assist them with signing in, and ensure they wear a badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at the end of the day.
• Assist with entering information related to admissions, discharges, and physician changes.
• Scan correspondence and miscellaneous items.
• Check therapy charges and attach the census to the back of each therapist’s batch.

Benefits

• Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
• Paid time off that accrues over time.
• Tuition reimbursement and continuous education opportunities.
• Company-matching 401(k).
• Employee stock purchase plan.
• Flexible spending and health savings accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED