Receptionist

Jm Test Systems•Baton Rouge, LA

6d•Onsite

About The Position

JM Test Systems is hiring for a Front Desk Receptionist. If you enjoy helping people and being the friendly face everyone remembers, this role is for you. As the first point of contact for our company, you’ll play a key role in delivering a high-quality customer experience while supporting daily office and customer service operations. You’ll interact with customers, vendors, and internal teams to ensure every interaction reflects professionalism, responsiveness, and care. This is a great opportunity for someone who is organized, dependable, and interested in growing into Customer Service, Sales, or other operational roles.

Requirements

High school diploma or equivalent required
Proficient in Microsoft Office (Outlook, Word, Excel)
Highly organized with the ability to multitask
Reliable, detail-oriented, and customer-focused

Nice To Haves

1–2 years of receptionist, customer service, or administrative experience preferred
Strong communication and interpersonal skills

Responsibilities

Greet and assist visitors, customers, and vendors with a professional and friendly approach
Answer, screen, and route incoming calls while providing helpful, accurate information
Support customer inquiries and ensure a positive, responsive experience
Manage mail, packages, and deliveries
Maintain a clean, organized, and welcoming front office area
Provide administrative support (data entry, filing, scheduling)
Assist the Customer Service team during high-volume periods (order entry, follow-ups, etc.)
Communicate clearly and escalate customer needs when appropriate