Receptionist

Marsh McLennan•Lubbock, TX

13d•Onsite

About The Position

Marsh McLennan Agency is seeking a Receptionist to serve as the primary point of contact for the front desk and switchboard. This role involves coordinating technology requests for client meetings, distributing time-sensitive communication, managing executive communications, and maintaining an organized filing system. The Receptionist will also be responsible for reserving conference rooms, scheduling meetings, submitting maintenance requests, and placing catering orders. A key aspect of this role is upholding a strict level of confidentiality and providing exceptional customer service to colleagues and clients, acting as a culture ambassador to promote office morale.

Requirements

Must be highly organized and able to work independently.
Must be detail-oriented and very efficient.
Must be flexible and have a great attitude.
Must have the ability to manage multiple projects and priorities in a fast-paced environment.
Must have excellent verbal and written communication skills.
Must be proficient in Word, Excel, and PowerPoint.

Responsibilities

Serve as the primary person for the front desk/switchboard.
Coordinate technology requests for client meetings.
Distribute time-sensitive communication materials to appropriate service teams.
Coordinate executive communications, including taking calls, responding to emails, and interfacing with clients.
Check voicemail from the General Mailbox.
Reserve conference rooms for meetings.
Schedule meetings and appointments.
Maintain an organized filing system of paper and electronic documents.
Uphold a strict level of confidentiality.
Submit building maintenance requests.
Place catering orders for internal meetings.
Provide exceptional customer service and assist colleagues and clients whenever necessary.
Act as a culture ambassador and promote office morale.
Perform other duties as assigned.