St. Louis Receptionist - Part Time

The Only Facial • Brentwood, MO

1d • Onsite

About The Position

The Only Facial is seeking a friendly, professional, and highly organized Receptionist to join our team. As the first point of contact for our clients, you will play a key role in creating a welcoming and exceptional experience from the moment they walk through our doors or contact us by phone. The ideal candidate is detail-oriented, excels at multitasking, and remains calm and professional in a fast-paced environment. This role requires strong communication skills, the ability to manage appointments and front desk operations efficiently, and a genuine passion for delivering outstanding customer service.

Requirements

• High School Diploma or equivalent required.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Basic computer and phone system proficiency.
• Ability to work in a fast-paced environment.
• Positive attitude and professional demeanor.
• Passion for client service, skincare, and wellness.

Nice To Haves

• Previous receptionist or customer service experience preferred.

Responsibilities

• Answer and direct incoming calls for a growing network of store locations, ensuring prompt, professional, and friendly communication.
• Schedule appointments and manage the booking system efficiently to maximize client satisfaction and operational productivity.
• Welcome clients warmly and provide exceptional customer service that reflects The Only Facial’s standards, values, and culture.
• Handle client inquiries, concerns, and escalated issues professionally, ensuring timely resolution and a positive client experience.
• Maintain an organized, clean, and welcoming reception area at all times.
• Process client transactions and maintain accurate client records as needed.
• Assist with administrative tasks, including data entry, document management, and other front office responsibilities.
• Collaborate with team members across all locations to ensure a seamless and elevated client experience.
• Contribute to achieving company goals by supporting client retention, appointment optimization, and overall operational excellence across all locations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED