Receptionist

RR Donnelley • New York, NY

2d • $21 - $29

About The Position

The Receptionist serves as the front-of-house specialist responsible for creating a professional and welcoming experience for employees, clients, and visitors in a corporate financial services environment. The role manages reception operations across phone, digital, and in-person interactions, providing white-glove service and efficient, high-quality support.

The Receptionist maintains front desk coverage, manages visitor check-in and access procedures, coordinates conference suite reservations and meeting logistics, and provides administrative and workplace support. The role also collaborates with onsite teams, clients, and vendors, handles confidential information with discretion, and works to continually improve the reception experience.

Requirements

• High school diploma or equivalent.
• At least 1 year of reception, office administration, or hospitality experience within a corporate environment.
• Strong customer service, communication, and interpersonal skills, with a professional demeanor and hospitality-first mindset.
• Highly organized and detail-oriented, with the ability to manage multiple priorities while maintaining professionalism and composure.
• Proficiency in Microsoft Office and workplace technology tools.
• Ability to work independently and collaboratively with diverse stakeholders.

Nice To Haves

• Financial services experience.

Responsibilities

• Maintain front desk coverage as the primary reception specialist and first point of contact for employees, clients, and visitors.
• Manage visitor check-in, badge issuance, access procedures, inquiries, and special requests through phone, email, and in-person interactions.
• Coordinate conference suite reservations and meeting logistics, keeping reception and meeting spaces client-ready.
• Prioritize daily reception activities, manage competing requests, and provide administrative support for operational needs and special projects.
• Troubleshoot routine workplace or equipment issues and escalate them as appropriate.
• Partner with onsite teams, clients, and vendors to deliver seamless service, communicate effectively, and escalate issues as needed.
• Handle confidential information, visitor records, and access-related data with discretion and in accordance with security and compliance requirements.
• Continuously enhance the reception experience and create a welcoming first impression.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance
• Voluntary supplemental insurance coverage
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer and partner discounts
• Depending on the role, participation in a bonus, commission, or incentive program may be included.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED