RECEPTIONIST - Tallahassee, FL

North Florida Medical•Tallahassee, FL
•Onsite

About The Position

The Receptionist welcomes and assists center callers, patients, and visitors in a professional and courteous manner, promoting a positive patient experience through outstanding customer service. The role follows organizational policies and work processes in NFMC’s receptionist manual and other established procedures. Duties include answering phones promptly and courteously, scheduling patient appointments, checking patients in and out, completing patient demographic information, verifying insurance, and collecting fees at the time of the visit. This is a full-time, Monday-through-Friday position from 8:00 a.m. to 5:00 p.m., with no weekends. Employment is contingent on successful completion of a drug screen, background check, employment verification, and credential/license verification. North Florida Medical is an equal opportunity employer and drug-free workplace.

Requirements

  • One-year certificate from a college or technical school; or
  • One or more years of related experience and/or training; or
  • An equivalent combination of education and experience related to this type of position.

Responsibilities

  • Welcome and assist callers, patients, and visitors professionally and courteously.
  • Promote a positive patient experience through outstanding customer service.
  • Follow organizational policies, the receptionist manual, and other established procedures.
  • Answer phones promptly and courteously.
  • Schedule patient appointments.
  • Check patients in and out.
  • Complete patient demographic information.
  • Verify insurance.
  • Collect fees at the time of the visit.
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