Receptionist

46a7cfbf-6adf-4d04-b8d2-9b827ba55f7e • Mooresville, NC

4h

About The Position

The Receptionist is the first point of contact for visitors and incoming callers, providing a professional, welcoming, and organized experience. The role manages the front reception area, assists with the coordination and upkeep of conference rooms and common areas, and provides general administrative support to Human Resources and other departments as needed. The ideal candidate is professional, dependable, organized, and able to manage multiple priorities while handling confidential or sensitive information with discretion.

Requirements

• High school diploma or GED.
• Strong verbal and written communication skills.
• Professional, courteous, and welcoming demeanor.
• Ability to communicate confidently and professionally with employees, candidates, visitors, vendors, and callers.
• Strong organizational skills and attention to detail.
• Ability to manage multiple calls, visitors, requests, and administrative tasks simultaneously.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to learn and use company systems and administrative processes.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Dependable attendance and punctuality.
• Ability to work independently while supporting a team-oriented environment.
• Ability to sit for extended periods and perform the essential functions of the position.

Nice To Haves

• Previous receptionist, customer service, administrative, or office experience.

Responsibilities

• Answer, screen, and direct incoming calls to the appropriate individual or department.
• Greet business visitors professionally and courteously, and notify appropriate employees of their arrival.
• Maintain visitor sign-in procedures and assist with visitor coordination.
• Keep the reception area clean, professional, and orderly.
• Prepare conference and meeting rooms before meetings and return them to their appropriate condition afterward.
• Coordinate conference and meeting room reservation requests with appropriate individuals.
• Help ensure meetings are not unnecessarily interrupted or disturbed.
• Monitor conference room and reception supplies and notify the appropriate individual when replenishment is needed.
• Assist with the general upkeep of reception, conference room, and other designated common areas.
• Ensure designated appliances and equipment are properly cleaned and turned off at the end of the day, as applicable.
• Direct incoming correspondence, documents, and other materials to the appropriate employees or departments.
• Provide general administrative support to the Human Resources department.
• Assist with filing, scanning, copying, and document preparation.
• Assist with data entry and maintenance of HR-related logs, spreadsheets, and records as assigned.
• Provide administrative assistance with employee events, recruiting activities, training sessions, and other HR initiatives.
• Provide additional administrative support to other departments as requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED