Receptionist, Balise Toyota

BALISE MOTOR SALES COMPANY•West Springfield, MA

23h•$15 - $22•Onsite

About The Position

Balise is looking for a front desk receptionist to manage the front desk and to perform a variety of administrative and clerical tasks. This role involves greeting customers, answering questions, providing information on procedures or policies, and ensuring excellent customer service throughout their visit. The receptionist will also handle financial transactions, maintain service records, and stay informed about factory recalls and bulletins. Additional administrative support may be required.

Requirements

Customer Service experience
Experience with ADP is preferred
Cashiers need to be responsible and organized, and have good communication skills.
Must be trained in Word & Excel

Nice To Haves

Previous Receptionist experience is preferred but not required.

Responsibilities

Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies.
Providing excellent customer service throughout the customers visit.
Welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directing visitors by maintaining employee and department directories; giving instructions.
Computing and recording transaction totals.
Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift.
Filing and maintaining all service records as required by the warrantor.
Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers.
Using ADP on a daily basis.
Keeping informed of all factory recalls and bulletins.
Providing additional administrative support as needed.
Issuing receipts, refunds, credits, or change due to customers.
Compiling and maintaining non-monetary reports and records.