Receptionist

iDx • Brampton, ON

18d • Onsite

About The Position

We are seeking a Full Time Medical Receptionist to join our supportive team at Mandurah. You will be the welcoming face and voice of Apex Radiology — supporting patients, referrers, and our clinical teams with high-quality service and efficiency.

Requirements

• High level of professionalism, empathy, and interpersonal communication skills
• Excellent time management, multitasking, and problem-solving abilities
• Accuracy in data entry and confident use of Microsoft Office and practice software
• Cash handling and EFTPOS experience
• Ability to work independently and collaboratively within a team
• Willingness to work across multiple sites if required

Nice To Haves

• Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded)
• Strong knowledge of medical terminology would be preferable but not required

Responsibilities

• Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
• Answer telephone enquiries and respond efficiently and sensitively to patient needs
• Schedule patient appointments and determine examination requirements
• Communicate preparation instructions, procedure costs, and billing information clearly to patients
• Register patients, manage paperwork, and handle billing and EFTPOS transactions
• Ensure timely and accurate dispatch of reports
• Perform Medicare and Veterans Affairs claims batching
• Support other administrative tasks as directed by management

Benefits

• Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
• Paid Parental Leave: Additional leave to support new parents.
• Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
• Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
• Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
• Referral Bonuses: Financial incentives for referring great talent to our team.
• Career Advancement: Opportunities for career growth and succession planning within an innovative company.
• Work-Life Balance: Flexible work options for full-time or part-time roles.
• Community and Social Events: Engage in a supportive workplace with free parking and great social events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees