Receptionist

Habitat HealthCompton, CA
$25 - $28Onsite

About The Position

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. The Receptionist is the first point of contact for visitors, clients, and employees. This role is responsible for managing the front desk operations, including answering phone calls, greeting guests, and handling incoming and outgoing correspondence. The Receptionist also provides general administrative support to ensure the smooth running of the facility.

Requirements

  • High School Diploma or equivalent; additional qualifications in Office Administration or related fields are a plus.
  • Previous experience as a receptionist, front desk representative, or similar role.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
  • Customer service-oriented with a positive and welcoming attitude.
  • Ability to work independently and as part of a team.
  • Extended periods of sitting and occasional lifting of office supplies up to 10lb.

Nice To Haves

  • Bilingual: Spanish/Mandarin/Cantonese preferred.
  • A state issued driver’s license, personal transportation, and auto insurance as required by law.

Responsibilities

  • Contribute to a center experience that Participants want to spend time in, a team culture that cares and creates joy, and an environment where all participants and team members belong.
  • Continue to raise the bar. Constructively seek and share feedback and help us implement changes in order to improve clinical outcomes and experience for participants.
  • Exhibit and honor Habitat’s values.
  • Greet and welcome visitors in a professional and friendly manner.
  • Manage the front desk area, ensuring it is clean, organized, and presentable at all times.
  • Monitor and control access to the facility, including signing in guests and issuing visitor badges.
  • Answer and direct phone calls to appropriate staff members.
  • Handle general inquiries and provide accurate information to callers and visitors.
  • Manage incoming and outgoing mail, packages, and courier services.
  • Assist with scheduling appointments, meetings, and conference rooms.
  • Maintain office supplies inventory, ordering items as needed.
  • Provide clerical support, including data entry, filing, and document preparation.
  • Address and resolve visitor or client issues promptly or escalate to the appropriate person.
  • Maintain a high level of professionalism and customer service in all interactions.
  • Liaise with internal departments to communicate visitor arrivals and other pertinent information.
  • Assist in the coordination of company events, meetings, and other activities.
  • Performs related duties as assigned.

Benefits

  • medical/dental/vision insurance
  • short and long-term disability
  • life insurance
  • flexible spending accounts
  • 401(k) savings
  • paid time off
  • company-paid holidays
  • bonus-eligible position
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