Receptionist - Part Time

OVATION COMMUNITIES•Milwaukee, WI

About The Position

The Part-Time Receptionist at OVATION COMMUNITIES provides customer service and administrative support to help ensure smooth front-desk operations. The role welcomes visitors, residents, and staff; responds to inquiries; and maintains a welcoming reception environment. It also supports scheduling, correspondence, recordkeeping, communication, and confidentiality and security practices.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to operate a multi-line phone system efficiently.
  • Professional demeanor and focus on exceptional customer service.
  • Ability to work independently and as part of a team.
  • Attention to detail and accuracy in recordkeeping and scheduling.

Nice To Haves

  • Previous experience in a receptionist or administrative role.
  • Experience in customer service or client-facing positions.

Responsibilities

  • Greet and welcome visitors, residents, and staff professionally and courteously.
  • Answer and direct incoming calls promptly and efficiently.
  • Keep the reception area tidy and presentable.
  • Assist with administrative tasks, including scheduling appointments, managing calendars, and handling correspondence.
  • Provide information and assistance to residents and guests, addressing their needs and concerns.
  • Maintain accurate records and logs of visitors and incoming deliveries.
  • Collaborate with other departments to support communication and operations.
  • Follow confidentiality and security protocols to protect sensitive information.
  • Support the team with additional tasks as needed to enhance the service experience.
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