PACE KC Receptionist

Swope Health • Kansas City, MO

8d • Onsite

About The Position

To provide professional and efficient clerical support to the facility, resulting in the delivery of excellent internal and external customer service. First level of support for facility security and participant, staff and visitor safety. The Receptionist greets, welcomes, and directs visitors appropriately and notifies associates of visitor arrival. The Receptionist maintains the telecommunications system, including screening and directing incoming calls, and taking messages. Assists the Center Director, and other associates with tasks as assigned in compliance with all applicable federal, state, local, and home office requirements.

Requirements

• High school graduate or equivalent
• One year previous experience in bookkeeping and/or receptionist
• Medical clearance for communicable diseases and up-to-date immunizations, before having direct participant
• Experience in receptionist duties in a health care
• Experience working with the elderly population.
• Current American Heart Association Basic Life Support (BLS) with Automated External Defibrillator (AED) certificate or obtain within two weeks of hire, before having direct participant contact.
• Effective oral and written communication Skills
• Effective interpersonal skills.
• Effective organizational skills with attention to detail and time management skills.
• Effective analytical and problem-solving
• Basic computer Skills
• Proficient with Microsoft Office Suite or related
• Proficient with Electronic Medical

Responsibilities

• Updates community phone
• Maintains an accurate list of emergency telephone numbers, including key personnel and medical staff.
• Receives, sorts and forwards incoming mail; receives and routes package
• Processes outgoing facility
• Opens and routes A/P and AIR
• Organizes, files, and maintains all business office
• Assumes responsibility for designated clerical and receptionist duties at front
• Receives incoming telephone calls, screens for correct transfer and connects with appropriate
• Greets and directs visitors; greets, screens and directs salespersons as advised.
• Monitors for building safety and initiates emergency response when necessary.
• Orders, stocks and maintains office supply storage area and copiers; calls for service when
• Maintains accurate participant and personnel contact
• Maintains an efficient, well-run business office, helping with or taking on other tasks as
• Ensures quality customer service to the residents, families, and staff that the department serves.
• Maintains up-to-date and appropriate documentation in the participant's electronic medical
• Participates in the interdisciplinary team meetings, communicating participant changes, collaborating on care planning decisions and coordination of 24-hour care
• Participates in in-service training and staff meetings as
• Performs other duties as

Benefits

• Medical benefits (including a Health Savings Account option), dental and vision
• 401(k) retirement plan with company match
• Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short and Long Term Disability
• Flexible Spending Account
• Paid Days Off beginning at 12 days annually
• Nine annual company-paid holidays; One annual paid personal day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED