Weekend Receptionist – Part-Time

PACS•Wilmington, DE

About The Position

St. Francis Healthcare is seeking a friendly, professional, and dependable part-time Weekend Receptionist to serve as the facility’s first point of contact. The receptionist greets visitors, answers incoming calls, and provides general administrative support to help create a welcoming experience for residents, families, and guests. This is a non-clinical position limited to reception and administrative duties; it has no clinical responsibilities. The schedule is part-time on weekends, and pay starts at $17.00 per hour.

Requirements

High school diploma or GED required.
Basic knowledge of Microsoft Office Suite and general clerical procedures.
Strong communication, customer service, and organizational skills.
Ability to interact professionally with residents, families, visitors, and staff.
Ability to handle multiple tasks and follow instructions accurately.
Commitment to maintaining confidentiality and protecting resident privacy.
Dependable and punctual, with availability to work weekends.

Nice To Haves

Previous receptionist or administrative experience preferred.
Familiarity with multi-line telephone systems preferred.

Responsibilities

Greet and welcome visitors, residents' families, and guests in a friendly and professional manner.
Answer incoming telephone calls, take messages, and direct calls to the appropriate departments.
Check in visitors, provide directions, and escort guests when needed.
Notify staff of visitor arrivals and appointment cancellations.
Maintain accurate visitor sign-in logs.
Handle incoming and outgoing mail.
Schedule appointments and coordinate meeting room reservations as needed.
Keep the reception area clean, organized, and welcoming.
Provide general clerical and administrative support.
Maintain the confidentiality of all resident information, including protected health information (PHI).
Promptly report suspected or known violations involving unauthorized disclosure of confidential information.
Perform other administrative duties as assigned.