RECEPTIONIST

UHS • Las Vegas, NV

4d • Onsite

About The Position

Spring Mountain Treatment Center is a 110-bed mental health facility providing acute crisis stabilization services for adults, teens, and children in a secure inpatient setting since 2001. Our individualized treatment includes a structured, therapeutic environment, intensive physician involvement and oversight, and daily group and educational programs. We provide a caring and healthy environment that gives individuals a chance to make positive changes.
Website: https://www.springmountaintreatmentcenter.com
Spring Mountain Treatment Center is currently seeking a dynamic professional to join our team as a part-time, weekend Receptionist. The Receptionist answers the multi-telephone console, directs calls, monitors, greets and directs all visitors entering the building. Completes tasks related to taxis, mail, UPS shipments and discharge sheet routing. Performs reception process maintenance tasks such as patient/case manager log and youth visitor lists for screening.

Requirements

• Minimum High School diploma or equivalent required
• Minimum of two years relevant experience in a psychiatric setting/patient care preferred
• Strong communication skills, i.e., reading, writing, and speaking
• Ability to follow both written and verbal instructions
• Thorough knowledge of how to access local resources
• Proficiency in Microsoft Office Suite
• Hands-on expeirence with office equipment, i.e. fax machines and printers
• Ability to be resourceful and proactive when issues arise
• Understand and honor the established hospital rules, regulations and Policy and Procedures
• Ability to follow both written and verbal instructions
• Good leadership qualities which includes self-control, patience, and empathy
• New hires are required to attend 1 full week of New Employee Orientation on day shift, normally 8:00 am – 4:30 pm Monday through Friday
• Must successfully pass background check (includes criminal history, Child Abuse and Neglect Registry, and ABI/FBI fingerprint check)

Responsibilities

• Consistently answers phones and directs calls to appropriate departments.
• Files the daily visitor logs and patient specific visitor sign ins.
• Distributes mail, receives UPS, FedEx, and other deliveries. Ensures appropriate department is notified timely that deliveries are in the building. Applies appropriate postage and logs postage usage in spreadsheet.
• Ensures proper payroll pick up procedures are followed.
• Mailing and shipping outside the facility.
• Accurately record Transports & Walk Ins to assist multiple departments with a visual of heavy traffic times daily.
• Patient belongings forms completed timely, delivery to units, filing belonging forms.
• Inquiry calls, ambulance and walk in process.
• Appropriately routing discharge sheets and bed changes.
• Manage calls during patient phone times.
• Manage visitors on patient visits, therapy sessions or discharge.
• Performs other duties as assigned/required by this position.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off (full-time and part-time positions)
• Excellent Medical, Dental, Vision and Prescription Drug Plans (full-time and part-time positions)
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED