Receptionist

Cumberland International Trucks - Jacksonville, FL•Jacksonville, FL
•Onsite

About The Position

Cumberland International Trucks of FL, LLC. is seeking a driven and personable Receptionist to support existing customers at its Jacksonville, Florida location. The role is part of a customer-first, family-owned truck dealership that emphasizes a positive, safe, and empowering work environment and offers career growth opportunities. The Receptionist answers group phone calls, welcomes customers and visitors, directs customers to the appropriate department, and coordinates with sales staff. The position also supports internal teams with clerical tasks and helps schedule and confirm sales appointments. General daily hours are 8:00 AM to 5:00 PM, with potential for overtime paid at time and a half.

Requirements

  • Excellent listening and communication skills.
  • Outgoing and positive personality.
  • Punctual nature and ability to handle schedule flexibility and a dynamic work environment.
  • Professional appearance and eagerness to improve in all aspects.
  • Ability to lift up to 50 pounds.
  • Ability to work in a hot or cold, wet or humid, moderately noisy environment.

Nice To Haves

  • Bilingual Spanish/English skills.

Responsibilities

  • Answer group phones and greet and receive customers.
  • Communicate with callers and visitors in a professional, friendly, and efficient manner.
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
  • Work cooperatively with sales and other internal teams.
  • Type memos, correspondence, reports, and other documents.
  • Assist in scheduling and confirming sales appointments.
  • Perform other duties as assigned.

Benefits

  • Eight paid holidays.
  • Paid time off (PTO) and vacation.
  • Paid birthday off.
  • Mentorship and internship programs.
  • Work-life balance.
  • $500 employee referral reward.
  • Paid training.
  • Certification reimbursement.
  • 401(k) with employer match through Fidelity.
  • Medical coverage.
  • Voluntary vision and dental coverage.
  • Life and accidental death and dismemberment (AD&D) benefits and supplemental life insurance.
  • Short-term and voluntary long-term disability coverage.
  • 24/7/365 digital access to doctors through Teladoc.
  • Free and confidential Employee Assistance Program.
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