Receptionist
Western Dental•Garfield Heights, OH
About The Position
The Receptionist is the face of the dental practice and provides a welcoming experience for patients. The role is based in a modern, fully equipped dental practice with Western Dental / Brident Dental and supports day-to-day front-office operations, patient service, and local marketing initiatives.
Requirements
- Some training or experience using multi-line phones and computers.
Responsibilities
- Acknowledge, smile, and greet patients upon arrival and dismissal.
- Respond to patient questions and concerns according to company policies.
- Answer telephones and check voicemail daily.
- Schedule, maintain, and confirm appointments.
- Follow up on missed appointments and cancellations.
- Register patients on the sign-in sheet.
- Maintain patient charts and handle cash.
- Keep the waiting area clean and friendly for patients.
- Support strategic local marketing initiatives that help drive brand awareness and new patient growth.
- Perform other duties and responsibilities as requested by the Office Manager or PDM, as well as other duties as assigned.
Benefits
- Paid Time Off (PTO) for full-time team members
- Medical and dental insurance
- Vision coverage
- 401K plan
- Competitive salaries
- Professional training
- Growth and career advancement opportunities
- Tuition reimbursement for certifications
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
